Money-Back Guarantee (Return Policy)
We want you, our customer, to be 100% satisfied. Call us toll free at 877-966-7300 or 816-584-3077.
What if you just don’t like it or it just doesn’t fit your needs. Mail it back within 60 days in new condition and we’ll refund your product purchase price (does not include shipping). The risk is on us.
Please return the item to:
Bible Charts and Maps c/o
12505 NE 41st St
Kansas City, MO 64161
Include the name you ordered under, order number and the order date so we can process your refund promptly. The item must be returned in new condition or you will assessed a 20% restocking fee on the price of the product. Return shipping and packaging costs are the customer’s responsibility.
Shipping Packaging and Handling
Shipping and handling prices are quoted in US dollars. Orders are usually processed and shipped within 24 – 48 hours of receipt (Mon-Fri). Orders placed on a Friday or holiday will not ship until the next business day.
Tracking numbers will be provided for shipped orders. Please note that tracking information may not be immediately available, nor do all carriers offer tracking services.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Bible Charts and Maps, LLC has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.